DriveAway Quotes, LLC™ DBA Vehicle Transport Hub (hereinafter referred to as “DAQ”) is the free service that simplifies the vehicle transportation experience regardless of weight class or fuel type. The website provides a comparison of numerous vehicle transport companies and allows automated quoting, booking and tracking of vehicle transportation deliveries.

The enrolled Customer, Shipper and/or Consignee (hereinafter collectively referred to as "Customer") agrees to these TERMS AND CONDITIONS which no agent or employee of the parties may alter. These TERMS AND CONDITIONS shall apply to all deliveries scheduled by Customer, unless and until these TERMS AND CONDITIONS are altered or amended by DAQ. Customer also agrees to these TERMS AND CONDITIONS on behalf of any third party with an interest in the delivery. DAQ is licensed by the Department of Transportation (DOT), Federal Motor Carrier Safety Administration (FMSCA) and/or other government agencies as required by law. DAQ reserves the right, in its sole discretion, to refuse any delivery at any time. 

DAQ IS NOT A CARRIER OR AN AGENT FOR A CARRIER. 

The General Rules Tariffs, set forth by the carriers, will in every instance take precedence in all legal proceedings and when applicable, will take precedence over DAQ's TERMS AND CONDITIONS stated herein. If not in conflict with the carrier's General Rules Tariff, DAQ's TERMS AND CONDITIONS as stated herein shall control. Where a Customer enters into a separate contractual agreement with DAQ, any conflicting terms in that agreement will take precedence over these TERMS and CONDITIONS. 


1. Bills of Lading 

All bills of lading are NON-NEGOTIABLE and have been prepared by the enrolled Customer or by DAQ as Customer's agent on behalf of the Customer and shall be deemed, conclusively, to have been prepared by the Customer and to bind Customer. Any unauthorized alteration or use of bills of lading or tendering of deliveries to any carrier other than that designated by DAQ, or the use of any bill of lading not authorized or issued by DAQ shall VOID DAQ's obligations to make any payments relating to this shipment and VOID all rate quotes. If the Customer does not complete all the documents required for carriage, or if the documents which they submit are not appropriate for the services, pick up or destination requested, the Customer hereby instructs DAQ, where permitted by law, to complete, correct or replace the documents for them at the expense of the Customer. However, DAQ is not obligated to do so. If a substitute form of bill of lading is needed to complete delivery of this shipment and DAQ completes that document, the terms of this bill of lading will govern. DAQ is not liable to the Customer or to any other person for any actions taken or not taken on behalf of the Customer under this provision. 


2. Customer's Warranties 

The Customer is responsible for and warrants their compliance with all applicable laws, rules, and regulations including but not limited to customs laws, import and export laws and governmental regulation of any state and country to, from, through or over which the shipment may be carried. DAQ assumes no liability to the Customer or to any other person for any loss or expense due to the failure of the Customer to comply with this provision. Any individual or entity acting on behalf of the Customer in scheduling deliveries hereunder warrants that it has the right to act on behalf of the Customer and the right to legally bind Customer. Customer agrees to indemnify DAQ for any and all claims or damages incurred as a result of Customer's failure to comply with the provisions of this section. 


3. Payment 

All Customers are subject to credit approval. Upon credit approval, all charges are payable in US Dollars and are due upon receipt or upon agreed-upon terms. Any payment which is past due shall be subject to an additional charge at the rate of 1.5% per month of the average outstanding balance due, or the highest rate of interest permitted by applicable law, whichever is less. Overpayments do not accrue interest and are subject to Georgia State Law. In the event DAQ retains an attorney or collection agency to collect unpaid charges or for the enforcement of these TERMS AND CONDITIONS, all unpaid charges will be subject to a late payment penalty of 33% and Customer shall also be liable for all attorneys and collection agency fees incurred, together with related costs and expenses. All shippers, consignors, consignees, freight forwarders or freight brokers are jointly and severally liable for the freight charges owed to DAQ relating to this shipment and DAQ holds a warehouseman's general lien on all tangible personal property for any outstanding balances owed to DAQ. DAQ reserves the right to amend or adjust the original quoted amount or re-invoice the Customer if the original quoted amount was based upon incorrect information received at the time of the original quote, if additional services by the carrier were required, or as otherwise necessary to perform the pickup, transportation and delivery functions therein. When paying by credit card or electronic funds, the Customer agrees they will be responsible for all charges payable, including any adjustments, on account of such Customers' shipment. These charges and adjustments, if any, will be automatically debited to the Customer's credit card or bank account. Customer is permitted thirty (30) business days from the date of the invoice to dispute any invoiced charges. If DAQ does not receive a dispute within the allowable thirty (30) business days, the disputed item will be denied by DAQ. 


4. Claims and Limitations of Liability 

DAQ may assist in the claim filing process. If DAQ is involved, they will use commercially reasonable efforts to assist and cooperate with Customer to investigate and process with the carrier any freight loss or damage claims and any claim for damage to our Customer's property occurring in the course of the transportation services rendered to such Customer. The carrier liability and claims process for any damage, loss, or theft from any cause shall be determined under the Carmack Amendment, 49 U.S.C. 14706 and 49 C.F.R. §370.1 et seq. respectively. Customer agrees DAQ, as a broker only, is not liable for any damages. The individual carrier's governing General Rules Tariff will apply when determining carrier liability. Those Tariffs can be viewed at DAQ's corporate offices. If the shipment contains freight with a predetermined exception value, as determined by the selected carrier, the maximum exception liability will override the otherwise standard liability coverage. The maximum amount that Customer will receive from carrier on a claim will be that which is recoverable under the respective transportation tariffs. It is the customer’s responsibility to ensure the liability limits of the carrier meet their shipment needs. DAQ will not be responsible in any way for claims arising out of Customer negligence, carrier's negligence, or the negligence of any third party. All claims and supporting documentation must be submitted within 30 days after delivery. Claims for damages that are not readily apparent ("concealed damage") must be submitted within 3 days after delivery. DAQ shall not be liable for any actions brought to enforce a claim unless all claims' procedures have been complied with and the action is brought within one year after the date the carrier first disallowed all or part of the claim. The filing of a claim does not relieve the responsible party for payment of freight charges. Freight payment is necessary in order to process a claim. Customer may not offset freight or other charges owed to DAQ against claims for any loss, damage, mis-delivery or non-delivery. DAQ has a lien on funds recovered through the processing of damage claims and reserves the right to apply recovery amounts to open past due invoices on account. DAQ does not offer an all-risk coverage insurance policy for purchase by the Customer. 


5. Forum Selection and Choice of Law 

Any claim, dispute or litigation relating to these TERMS AND CONDITIONS, any shipment scheduled or tendered hereunder or through DAQ's website, or relating to any and all disputes between DAQ and the enrolled Carrier, Customer, Shipper and/or Consignee and/or Brokers for any enrolled Customer, Shipper and/or Consignee, shall be filed in the Circuit Court of Pike County, Georgia or in the United States District Court for the Southern District of Georgia and shall be subject to Georgia law. Customer hereby irrevocably consents and submits themselves to the personal jurisdiction of said courts for all such purposes. 


6. Rates 

Rates are based on the freight class as determined by the NMFC (National Motor Freight Classification) which are based on the actual weight class of the vehicle(s) being transported. Additional fees may apply for other charges including appointment delivery, type of trailer (enclosed/open), white glove service, vehicle’s operational status and other accessorial services.  Additional fees may apply for charges including but not limited to, tractor detention, trailer detention, and driver assistance. Once DAQ has contracted with a carrier to move a shipment, the scheduled load must be tendered to the carrier as requested on the bill of lading at the agreed upon price, or truck ordered not used (TONU) fee will be assessed. All displayed transit times are estimates only and do not include day of pickup. Pickup and delivery dates are not guaranteed. 


7. Guaranteed Services 

Guaranteed Services are inclusive of transit times only as noted by the carrier selected. Guaranteed Service transit times do not include holiday and/or no service days as defined by the individual carrier. Shipments not delivered within date/time specified on the bill of lading may not be considered a service failure when the reason for the delivery delay is deemed as no fault of the carrier. These reasons could include, but are not limited to, the following conditions: acts of God; the existence of violence, riots, military action or such possible disturbance as creating reasonable apprehension of danger; acts or omissions by: shipper, consignee, owner of goods or public authority; delays due to customs clearance or documentation required for movement of shipment; construction or closure of federal, state, city or local roads, streets, or highways resulting in travel delays by carrier; deliveries not accepted by the consignee when offered for delivery. This service is not a guarantee for pickup. Pickup Day is not included in the qualification and calculation of transit time. The Customer is liable for all charges related to the shipment. In the event of carrier failure to comply with the guaranteed service requested, the Customer is permitted ten (10) business days from the actual delivery date of shipment to file a claim request in writing with DAQ. If DAQ does not receive a claim request or receives the request after the allowable ten (10) business days, the service provided by the carrier will be deemed to have met all guaranteed service standards and the claim request will automatically be considered invalid and denied. In the event of carrier failure to comply with the guaranteed service requested and after the carrier has agreed to liability, DAQ will credit the account of the said Customer for freight charges only. In no event shall DAQ be liable, nor will any account be credited if the Customer does not use DAQ's bill of lading. 


8. Misc. 

DAQ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO DELIVERIES, OR WITH REGARD TO THIS WEBSITE, INFORMATION PROVIDED ON THIS WEBSITE OR SERVICES RELATED TO TRANSACTIONS CONDUCTED ON THIS WEBSITE. DAQ CANNOT GUARANTEE DELIVERY BY ANY SPECIFIC TIME OR DATE. IN ANY EVENT, DAQ SHALL NOT BE LIABLE FOR DAMAGES, INCLUDING BUT NOT LIMITED TO ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR INCOME, WHETHER OR NOT THE COMPANY HAD KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED. 


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